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Vacancy Details

Title Banking Services Representative – Al Fayoum
Position Level Junior Level
Governorate Al Fayoum
Division Branches Network
Description Banking Services Representative ( Teller - Customer Service )

Teller:

Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, official checks, money orders, and cash advances. Balance and verify cash totals, and maintain high quality service to Banque Misr customers.


Customer Service Representative:

The Personal Banker is to be considered as the branch banking subject matter expert, & therefore will be required to have an in-depth knowledge of all product & service propositions across all the Bank’s lines of business. As well as effectively servicing all customer requests, making relevant referrals and actively migrating customers to remote/electronic banking
Job Requirements • Bachelor's of Commerce or relevant discipline
• Overall grade "Good" at least
• Graduation date from 2013 till 2017
• Excellent command of PC skills
• Have good Soft Skills (Communication and Presentation )
• Priority to graduates from language sections and higher graduation grade
• Fayoum’s resident is must.
Responsibilities Teller:

Ensure that all transactions are aligned with latest Banque Misr policies and procedures, this includes alignment with compliance and KYC standards set forth by the bank.
Execute a variety of transactions and services which include accepting payments for different types of accounts, cashing checks, checking account balances, transferring funds.
Identify Sales Referrals
Ensure that the cash drawer is balanced with the settlement sheet and recover any shortages /overages.


Customer Service Representative:

The Personal Banker is to be considered as the branch banking subject matter expert, & therefore will be required to have an in-depth knowledge of all product & service propositions across all the Bank’s lines of business. As well as effectively servicing all customer requests, making relevant referrals and actively migrating customers to remote/electronic banking.
Start Date 07-September-2017
End Date 23-September-2017
   

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