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Interactive Voice Response Service "IVR" 19888

  Interactive Voice Response Service "IVR"  19888:


With our IVR service, you can access the following banking services. The system is available 24/7 via calling the hotline number 19888 inside Egypt, and 0020219888 from the rest of the world


This service allows customers to:

  1. Inquire about the last five transactions on accounts (current account, savings account).
  2. Request an account statement (current and savings accounts) to be sent to customer via mail, fax or e-mail, according to the customer's preferences.
  3. Inquire about the last five transactions undertaken using the customer's credit card.
  4. Request an account statement for the credit card to be sent to customer via mail, fax or e-mail, according to the customer's preferences.
  5. Request a checkbook to be received from Banque Misr branch in which the customer originally opened the account.
  6. Change the passcode for the IVR service.

arrow_ttleft.jpg Interactive Voice Response Service ( IVR ) Map