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Banque Misr Avails BM Online Banking Service to Corporations and Institutions
Banque Misr has updated and developed its internet banking service "BM Online" for corporations and institutions, while offering a bundle of new banking services to customers, owing to its eagerness to provide an innovative digital banking channel, through which customers may conduct their banking transactions and manage their accounts in a seamless and secure manner; anytime, anywhere.
The service enables corporate customers to perform a multitude of online banking transactions; such as the opening of accounts, making deposits, the purchase of certificates, issuance of cheque books, freezing the disbursement of cheques, cheque status inquiries, transfer between Bank accounts, issuance of Fawry debit cards, company account summary in different currencies, balance statements, addition of standing instructions, viewing operations executed via online banking, the ability to view and perform financial transactions on the accounts of subsidiaries and the management of corporate and subsidiary accounts via a single user account.
Banque Misr has recently updated and developed its retail banking service BM Online, by availing a suite of services to individual customers online. This is in addition to launching online banking services to clients via mobile phones through the mobile banking application, owing to its keenness on providing an innovative digital banking channel, through which customers may perform all routine banking transactions conveniently and securely; whenever and wherever they may be.
The Bank has been keen on availing financial services to various social segments through various means; among which is its extensive network of branches, numbering some 700 throughout the country. This is in addition to its regional and global presence in the United Arab Emirates, Lebanon, France, Germany, China, Russia, South Korea (Seoul) and Italy (Milan). In the foreseeable future, the Bank targets establishing a presence in Kenya (Nairobi), in addition to several other African states, while maintaining a large network of correspondents covering all countries of the world.
Moreover, the Bank possesses a developed network of technologically advanced Automated Teller Machines (ATM), numbering approximately 2,700 in total; providing withdrawal and deposit services, currency exchange, payment of bills and donations; in addition to other services. The Bank also enables its customers communication and access channels around the clock, via its various social media pages; including Facebook, Twitter and Instagram. Moreover, and for the first time in Egypt, Banque Misr has utilized artificial intelligence technologies to feature the "Automated Assistant Chat Bot" through its web portal, in order to serve customers around the clock. This interactive service comes as an initial step towards achieving digital transformation, so that customers may conduct an interactive dialogue with the automated assistant at any time with zero waiting time; affording them a quick, flexible and efficient service. Customers may communicate with the Bank via email on
or by SMS on 01019888000.
Worth noting is that in support of digital transformation efforts, Banque Misr has availed a bundle of online banking services, such as but not limited to, the smart BM Wallet, which allows the transfer of any amount via mobile phone; while providing a secure channel for the payment of all bills and re-charging mobile phones.
Banque Misr has consistently upgraded and improved its products and services to fulfil the needs and requirements of its customers, for the purpose of providing a more efficient and effective service every time.
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